This week our Bushtracks Best is Michelle Brett, one of our Senior Reservations Consultants in Zimbabwe!.
Michelle has been with Bushtracks Africa since November 2003, almost 15 years, and her dedication and excellence has never wavered since. Michelle is not only popular amongst clients for being extremely helpful, efficient and going the extra mile, she is also an invaluable and much loved member of the Bushtracks team for her incredibly kind, caring personality and fountain of knowledge.
Michelle has received much positive feedback from clients and her team members at Bushtracks, see some of her appraisals below:
"I recently travelled to Victoria Falls and booked 5 tours with Bushtracks. I booked the tours before I left the states with one of their agents, Michelle Brett. She assisted with scheduling and patiently answered the many questions that I had. The final schedule she provided worked perfectly and payment was easy.
I also have to add that, we were scheduled to leave out of Zimbabwe the day they had the military takeover. Needless to say we were a little anxious. I emailed Michelle Brett and she quickly responded confirming that things were calm and all clear at the airport and instructed the driver to wait until our flight took off before leaving. This made us much more comfortable. I highly recommend these tours and Bushtracks." - Michelle Creary
"Michelle has been with Bushtracks for over 14 years designing FIT itineraries and group proposals with passion and dedication. She started in the Livingstone office, moved to Lusaka and Mazabuka, giving her invaluable hands on experience in different parts of Zambia. She finally moved back to her home town of Harare with her family and remains a ‘stalwart’ of Bushtracks’ and the Reservations team" - Christopher Tett, Managing Director of Bushtracks Africa
"Mich, even when the going gets tough, you continue to have the best attitude! I have learnt so much from you over the years, and to this day, whenever I am in doubt I know you will be there to assist. Your presence at BTA is so much appreciated, you know how to turn a person's smile the right way up. Please continue to be the best at what you do, and I personally couldn’t imagine working without you!" - Genevieve Oggen, Reservations Supervisor
"Thanks for your help Michelle – you have been really great and so easy to work with! "
- Jane Patrick
“The arrangements for my wife and I during this holiday experience have been seamless, immensely efficient and a truly wonderful experience. Thank you so very much for putting it all together for us” - Gavin Breese
"Once we were able to get through customs, our trip was very good. The selection of hotels, the transfers, the coordination, the organization and your staff were all outstanding. We enjoyed our holidays very much, everything was perfect.
We have already recommended your agency to a few friends, and we will use you in the future." - Bernardo De Vincente
"Our recent group visiting Zambia/Zimbabwe had a wonderful time; thank you for all your help and assistance.
"All our guests had a wonderful time and could not speak of Bushtracks services more highly. Look forward to sending another group your way in future!" - Angela Tobeck